Claire Newton: Not thanking properly is an opportunity missed

Charities need to stop paying lip service to supporter care and start thanking supporters in a meaningful way, says the director of John Grain associates, which runs a fundraising mystery shopper scheme, the Secret Giver programme
Source: https://www.thirdsector.co.uk/claire-newton-not-thanking-properly-opportunity-missed/fundraising/article/1464847

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